Product & Fit

Q: Are JASMINE headwear pieces one size fits all?

A: Most JASMINE headwear is designed as one size fits most. Pieces are made with stretch fabrics or elastic for a comfortable, flexible fit unless otherwise noted in the product description.

Q: Are JASMINE pieces suitable for children? 

A: JASMINE designs are primarily intended for adults. For children, scrunchies tend to offer the best fit. Please reference individual product details before purchasing.

Scrunchie Size Guide

Care & Longevity

Q: How should I care for my headwear?

A: Due to the high-quality and varied fabrics used, all JASMINE headwear should be hand washed and air dried. Do not machine wash or tumble dry. Do not fully saturate in water. Specific care notes may be listed on individual product pages.

Handmade & Production

Q: Are JASMINE pieces handmade?

A: Many JASMINE pieces are designed and sewn by founder Jasmine Tyrone in small batches. Select styles may be produced with manufacturing partners while maintaining the same design standards and quality.

Secret Archive

Q: What is the Secret Archive?

A: The Secret Archive is a curated collection of past JASMINE releases offered in limited quantities and special pricing. These pieces represent earlier chapters of the brand and are available while supplies last.

Q: Are Secret Archive items final sale?

A: Yes. All Secret Archive purchases are final sale and are not eligible for returns or exchanges.

Orders, Shipping & Returns

Q: How long does it take for orders to ship?

A: Orders typically ship within 5-10 business days. During launches or high-volume periods, processing times may be slightly extended.

Q: Do you accept returns or exchanges?

A: Due to the handmade nature of our products, all sales are final unless an item arrives damaged or incorrect.

Wholesale & Collaborations

Q: Does JASMINE participate in wholesale and collaborations?

A: Yes. We welcome select wholesale opportunities and brand collaborations aligned with JASMINE’s aesthetic and values. For inquiries, please contact: hello@ournameisjasmine.com